Friday, July 6, 2007
Microsoft Corp. said it would take more than $1 billion to fix an unexpected number of repairs to its Xbox 360 video game consoles.
Microsoft is under pressure with mounting complaints about Xbox 360 failures on the Internet.
So far Microsoft has the lead on Sony in the battle for high-end video game machines, but it shipped only 11.6 million 360s by the end of June, compared with a target of about 12 million, Chief Financial Officer Chris Liddell said during a conference call with analysts Thursday.
Robbie Bach, president of Microsoft's entertainment and devices division, said the timing of the announcement about the charge for the quarter ending in June and a new extended warranty were unrelated to any potential move by Sony.
The hardware issue has marred a string of successes for Xbox 360, which has built an early lead over the PlayStation 3 with Microsoft's strong lineup of games and popular online service.
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