Dell said Thursday it will close its call center in Edmonton, Alberta in Canada and eliminate most of the facility's 900 jobs in the second quarter as it consolidates customer-service operations.

Dell also said it had decided to scrap plans to open a second customer service center in Ottawa. Most of the Edmonton center's workers will be laid off; some will be offered jobs at other company locations, Dell spokesman David Frink said.

Dell has about 25 call centers worldwide. The Round Rock, Texas-based company announced plans in 2006 to spend more than $150 million and hire more than 2,000 workers to improve customer service after buyers complained about poor after-sales support from the company.

Dell said in May that it would cut about 10% of the work force, or about 8,800 jobs, over 12 months to improve profit after founder Michael Dell regained the helm a year ago. The company has changed its consumer-sales strategy, selling PCs in about 10,000 retail outlets after 23 years of direct-only sales via the Internet or phone.