Frontier Communications subscribers are suing the ISP for losing their Social Security numbers to hackers in a data breach.

At least three users filed class-action lawsuits in a Texas district court on Monday—a few days after the company disclosed that hackers had stolen names and Social Security numbers from 751,895 subscribers during a cyberattack in April.

Frontier customers will receive "one year of complimentary credit monitoring and identity theft resolution services." However, the subscribers behind the class-action lawsuits demand the ISP do more and pay “restitution and damages” to the affected victims.

“Plaintiff anticipates spending considerable time and money on an ongoing basis to try to mitigate and address harms caused by the data breach,” says one of the lawsuits, which also notes that affected victims “will continue to be at increased risk of identity theft and fraud for years to come.”

The risk of the stolen data being exploited is especially high considering the ransomware group behind the hack is currently trying to auction off the stolen data to the highest bidder.

The hacking group, known as RansomHub, also claims to have stolen dates of births and phone numbers. “We gave frontier 2 months to contact us but they don't care about clients data,” the group claimed over its website. “Now anyone who wants to buy this data can contact our blog support, we only sell it once.”

Frontier Communications didn’t immediately respond to a request for comment, making it unclear how the hackers breached its systems. But the consumers behind the class-action lawsuits allege that the data breach underscores the poor security at Frontier. They’re now suing the company on charges including negligence, breach of contract, and unjust enrichment.

Two of the lawsuits propose a “nationwide” class-action against the ISP to provide financial relief for all affected customers. Another one also urges the court to force Frontier to implement stronger security standards, including encrypting user data.

By: DocMemory
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