Revenue from traditional wireline services will continue a steady decline over the next few years in the US, and carriers will have to promote other services to make up the difference, according to In-Stat (http://www.in-stat.com). US wireline voice service revenue will drop an average of 3.2% per year from 2003-2008, the high-tech market research firm forecasts.

Consumer wireline voice services have been especially hard hit due to the growth of wireless voice services and increased competition among wireline service providers. There are several services beyond just wireless that can offset declining service expenditures for traditional wireline services. These include IP Telephony, QoS for Internet access, IP VPN, managed security & firewall, and Telco TV.

In-Stat has also found that:

• Business expenditures will decline for wireline voice and data access/transport services due to adoption of Voice over IP and migration to lower-cost data services.  
  
• Internet access services, both consumer and business, however, remain an area of growth.  
  
• Providers of business services are going to have to start to think in a more consultative manner. Successfully selling in this environment requires a greater understanding of a customer’s LAN, and a time commitment to seamlessly integrate the LAN and WAN together.

By: DocMemory
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